There is a few things you will need to do.
- Check the discount has not expired
- Check the code has been entered correctly and matches (They are case sensitive), you could copy and paste the code
- Do not use a discount code on sale or promotional items (codes are only valid on full-priced items)
- If it is single use, it may be that the code has already been used on a previous order.
If you have checked all of the above, but your discount still doesn't apply, please contact our helpful Customer service team on the contact us link below;