Generally speaking, goods that have seen regular significant use over a season or that are more than 6 months old are usually considered to be outside of the warranty period.
Specialist items designed for short-term high-performance use may have significantly reduced periods available for consideration of fault claims (such as match quality cricket balls).
Special circumstances also apply to some items, please read the information supplied with the products very carefully and check terms and conditions at purchase.
We operate a fair wear and tear policy and in some cases goods within the warranty period may be considered to have endured a fair level of use. For example, a keen committed player, playing and training several times a week may wear through kit inside generic warranty periods without any material or manufacturing fault being present.
Goods damaged through heavy use, misuse or inappropriate product care would not be considered valid for warranty claim. Goods displaying levels of wear/ fatigue/deterioration proportionate to usage level and conditions of play would also be exempt from a warranty claim.
Before any offer of action can be made all returns must be examined by us first hand to verify a fault is present.